Refund & Cancellation Policy

This policy covers DineTap software subscriptions and explains how food orders placed with a restaurant are handled.

Restaurant software subscriptions

Trial access is free for 14 days for newly created restaurant workspaces. Paid plans, prices and billing periods are agreed with Revoltz before payment. To cancel or request a refund, email us with the restaurant name, payment date and reference. We review requests individually and confirm the outcome in writing; a refund is not automatic unless required by applicable law or the agreed plan terms.

Food orders

Food preparation, order acceptance, cancellations and refunds for meals are handled by the restaurant that receives the order. Please contact the restaurant directly and provide your order number. DineTap does not automatically collect the food payment or approve restaurant refunds.

UPI and payment confirmation

Where a restaurant displays UPI details, the guest pays the restaurant directly. A payment is not confirmed by DineTap automatically; restaurant staff must verify receipt. If you paid but the restaurant cannot find the payment, contact the restaurant and share your transaction reference. Do not send passwords, PINs or OTPs.

Contact us

For DineTap subscription cancellation or refund requests, email revoltz.agency@gmail.com.